The Basics

By using our website or working with us, you agree to these terms. If you don't agree, don't use our services. Simple as that.

Our Services

We provide:

• Ad management and creative production
• Social media content and management
• Web development and funnel building
• Brand strategy and messaging
• Other marketing services as agreed upon

Specific deliverables, timelines, and pricing are outlined in your proposal or service agreement. That's your contract.

Payment Terms

Here's how payment works:

• We bill monthly for ongoing services
• Invoices are due within 7 days unless otherwise agreed
• Late payments may pause work until you're current
• If you're 30+ days late without communication, we may terminate the agreement

We're flexible if you communicate. Life happens. Just don't ghost us.

Refunds & Cancellations

We're confident in our work, so here's our policy:

• Month to month clients: Cancel anytime with 30 days notice. We'll wrap up active work.
• Project based work: Refunds for undelivered work only. Completed work is non refundable.
• Ad spend: Separate from our fees. Not refundable (it went to Meta, Google, etc.).

If we're not delivering results, talk to us. We'll make it right or help you transition out.

Your Responsibilities

For us to do our job, you need to:

• Provide access to necessary accounts (ad accounts, website, etc.)
• Respond to requests for info, approvals, or feedback in a reasonable time
• Pay on time
• Not use our work for illegal or unethical purposes
• Own the legal rights to any content you provide (logos, photos, etc.)

Intellectual Property

Here's what you own vs. what we own:

• You own: Final deliverables once you've paid for them in full (ads, websites, content)
• We own: Our processes, templates, and methods
• We can use: Your work as portfolio pieces and case studies (unless you specifically opt out)

Guarantees & Disclaimers

We work hard to get you results, but we can't guarantee specific outcomes. Marketing has too many variables (your market, your offer, algorithm changes, etc.). We promise effort, expertise, and accountability. Results depend on execution and market conditions.

We're not liable for lost revenue, missed opportunities, or other indirect damages. Our liability is limited to the amount you paid us for the specific service in question.

Third Party Services

We use third party tools and platforms (Meta Ads, Google Ads, hosting providers, etc.). They have their own terms. We're not responsible if they change policies, raise prices, or shut down.

Confidentiality

We won't share your business secrets, strategies, or sensitive info. You won't share ours. Mutual respect. If we part ways, this still applies.

Termination

Either party can end the relationship:

• With 30 days notice for ongoing services
• Immediately for non payment, breach of terms, or illegal activity

Upon termination, you pay for work completed. We'll hand over deliverables and access.

Changes to These Terms

We might update these terms occasionally. If we do, we'll post the new version here and update the date. Major changes? We'll notify active clients.

Disputes

If there's a problem, let's talk it out first. We're reasonable people. If we can't resolve it, disputes will be settled through arbitration or small claims court (not a big lawsuit). We all have better things to do.

Contact

Questions about these terms? Reach out through our contact form or email us directly.